Terms and conditions of one’s residential customer care agreement to own Virgin Mass media tv, Virgin Broadband and you can Virgin Cell phone attributes

These terms and conditions set out the agreement between (1) you (‘you’ or ‘your’); (2) Virgin News Restricted, (Organization Amount 02591237) whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘us’,‘we’ or ‘our’); and (3) Virgin Mass media Payments Restricted, (Business Count 06024812), whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘Virgin Media Money‘).

If in case so it summary while the full fine print seem to say different things, the terms and conditions from the complete small print will be the terminology that pertain

The use of the qualities would be ruled from the this type of conditions and you may requirements, the additional words set-out on your customer bargain, any services alter acknowledgment and also the “Legal Articles”. Excite sort through this type of terms and conditions carefully, while they affect the home-based people taking characteristics regarding all of us.

The words highlighted in committed throughout these terms and conditions have special meanings which can be found in the Glossary at the end of these terms and conditions. Also, where we say “include” or “including” in these terms and conditions and then give examples, it does not mean that these are the only examples of what we are referring to.

Such terms and conditions (therefore the most words establish on your customers contract, people service alter bill and also the “Courtroom Articles” to your our very own site) mode the arrangement having Virgin News and you may Virgin Media Costs. Whenever speaking about “agreement” we imply most of these anything. The brand new agreement are legitimately binding, which means our company is and work out promises to both throughout the the services we provide as well as how you’re allowed to fool around with the individuals qualities.

Below so it summation will be complete fine print

It is crucial that you see and you may understand the complete words and you may requirements one which just order and begin having fun with our services.

  • For those who have ordered the support on the web, by the cellphone otherwise off a real estate agent likely to at home, and now have registered toward a new bargain, there is the directly to terminate people services inside your 14 go out cooling-off several months. You could potentially cancel quickly during this period without paying an early disconnection percentage.
  • Cool down rights don’t apply at specific electronic content, like Spend-Per-View videos, that we make available to your within the tv services.
  • It arrangement is going to continue for at least timeframe (the minimum several months). We are going to give an explanation for duration of their lowest months to you beforehand using any services or offers, as well as your minimal months is likewise set-out on your own purchase verification. It lowest period will typically be one year however, we might offer attributes with other minimal symptoms age.grams. thirty day period otherwise 6, a dozen, 18 or 2 years.
  • If you want me to stop offering the properties in the end of minimum months try to provide us with at the least 31 days’ notice just like the put down within the Section Letter of the contract.
  • We won’t let you know in the event the minimal several months is just about to stop, very delight make sure to note down this day.
  • As soon as your minimum months concludes, for those who haven’t questioned us to stop providing the characteristics or requested us to improve your properties as previously mentioned a lot more than, we are going to keep that delivers an identical attributes (while the revealed in detail check out the post right here lower than) toward then current important month-to-month speed to suit your features.
  • A few of the also offers otherwise offers we offer of time to big date can get keep going longer compared to the lowest period and it surely will was basically chatted about to you during the time your used that provide otherwise write off. Adopting the end of your discount or render their price tend to improve to the present rates for those services.